Customer Support

Frequently Asked Questions

Clear answers regarding our borosilicate glassware, silicone seals, Austin, TX fulfillment, and transit guarantees.

1-2 days

Austin dispatch

100%

BPA-free materials

30 days

Hassle-free returns

Material & Orders

Everything You Need to Know

Safety

All materials are 100% BPA-free and verified food-safe.

Our borosilicate glass, lead-free stoneware, and food-grade silicone seals undergo strict third-party testing to ensure zero chemical leaching. All components are entirely free from toxic plasticizers.

Fulfillment

Orders process from Austin, TX within 1-2 business days with transit protection.

Every larder hardware set is hand-inspected and packed securely in recycled, plastic-minimal cushioning at our Austin warehouse before shipping directly to your door.

Guarantee

Free 30-day returns and immediate replacement for any item damaged in transit.

We stand by the durability of our heavy glass and stoneware. If any piece arrives compromised, our support team dispatches a replacement immediately at no additional cost.

Contact Customer Support

Still have questions about your larder setup?

Our Austin-based support team is ready to help you select the ideal modular containers for your shelves.